About Substitute Transportation

Substitute transportation is when passengers already has a ticket for the inoperative section of the route*, and we ask other transportation providers to allow using passengers ticket to be used on their route.

* Suica Card (MySuica, Suica iO-Card), PASMO (registered PASMO, anonymous PASMO), and out of the route of Suica/PASMO commuter passes are excluded.


Ticket Object to Substitute Transportation


Passengers with ticket object to substitute transportation

When you have got on the train at the A Station, and the problem occurred after you got on, between B Station and C Station


Present your ticket, and give the transfer ticket to the attendant. Do not touch or insert your ticket to the automatic turnstile, and go through the gate with attendant.

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In Case It is Not Object to Substitute Transportation


Passengers not object to substitute transportation


* Suica is a registered trademark of East Japan Railway Company. PASMO is a registered trademark of PASMO Co., Ltd.


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