Commuter Passes
This is a discounted ticket that you can ride as much as you want in the predefined route for set period of time (1 month, 3 months, or 6 months).There are 2 types of commuter passes sold, business commuter pass and student commuter pass.
How to Purchase
Commuter passes can be purchased at the commuter pass sales counter, or at the blue vending machine installed at all stations.
- New Commuter Passes
- It is possible to purchase from 7 days before the usage
- Renewing the Commuter Passes
- It is possible to purchase from 14 days before the usage
* You can bypass the input of information if you bring the used commuter passes issued by Keio (within 1 year of expiration date), making the purchase simpler.
* To purchase the student commuter passes for the first time for that grade, please bring the student commuting certificate to the commuter pass sales counter.
Sales Counter
Blue vending machine
- Commuter pass sales counter
- Shinjuku, Meidaimae, Sakurajosui, Chitose-karasuyama, Chofu, Fuchu, Bubaigawara, Takahatafudo, Keio-hachioji, Keio-tama-center, Hashimoto, Sibuya, Kichijoji
- Blue vending machine (Hours of operation: First Train to 23:00)
- All stations of Keio Line and Inokashira Line (7:00 to 21:00 for Fuchukeiba-seimonmae, Naganuma, Keio-katakura, Yamada, Hazama, Keio-yomiuri-land)
To ride the train to the station with commuter pass sales counter for purchase of the commuter passes
- (1) Purchase the ticket to the station with commuter pass sales counter.
- (2) Ask the station staff to affix the certificate sticker onto the ticket.
- (3) Ride the train to the station with commuter pass sales counter (please do not use the automatic fare gate, but use the exit with station staff when getting out of the station).
- (4) Ticket will be refunded when you purchase the commuter pass.
- (5) You will receive the ticket for the return trip at that time. (Except if the commuter pass can be used from that date)
Refund for the Commuter Passes
When the passes are not needed anymore
- 1 month commuter pass (* within 7 days from the date of validity, inclusive)
- Refund will be calculated by deducting the return trip normal passenger fare for the amount of days including the validity date (per idem), used or unused, from the cost of commuter pass. Also, fee of 210 yen is charged.
| 1 day past (validity date) |
(validity date) = commuter pass cost - (return trip fare for the commuter pass route + 210 Yen fee) |
|---|---|
| 2 days past | commuter pass cost - (return trip fare for the commuter pass route x 2 + 210 Yen fee) |
| 3 days past | commuter pass cost - (return trip fare for the commuter pass route x 3 + 210 Yen fee) |
| 4 days past | commuter pass cost - (return trip fare for the commuter pass route x 4 + 210 Yen fee) |
| 5 days past | commuter pass cost - (return trip fare for the commuter pass route x 5 + 210 Yen fee) |
| 6 days past | commuter pass cost - (return trip fare for the commuter pass route x 6 + 210 Yen fee) |
| 7 days past | commuter pass cost - (return trip fare for the commuter pass route x 7 + 210 Yen fee) |
* 1 month commuter passes cannot be refunded once it is past 8 days from the validity date.
* Refund cannot be made if there is no amount left with above calculation.
- 3 month and 6 month commuter pass (* it will be calculated with pro idem if it is within 7 days from the date of validity, inclusive)
- Refund will be calculated by deducting the commuter pass fare for the period past (rounded up to nearest month), used or unused, from the cost of commuter pass. Also, fee of 210 yen is charged.
| 1 month past | Commuter pass fare - (1 month commuter pass fare + 210 Yen fee) |
|---|---|
| 2 months past | Commuter pass fare - (1 month commuter pass fare x 2 + 210 Yen fee) |
| 3 months past | Commuter pass fare - (3 months commuter pass fare + 210 Yen fee) |
| 4 months past | Commuter pass fare - (3 months commuter pass fare + 1 month commuter pass fare x 2 + 210 Yen fee) |
| 5 months past | Commuter pass fare - (3 months commuter pass fare + 1 month commuter pass fare x 2 + 210 Yen fee) |
To change the route
Please purchase the new commuter pass for the new route beforehand when you need to change the route of the commuter pass. Old commuter pass will be refunded by deducting the days used in 10 days unit.
Also, fee of 210 yen is charged.
* There is a case this handling is not applicable, so please ask the station staff for detail.
Caution regarding refund
It is necessary to fill in the refund form with your name and contact information, and present an identification with picture (employee ID card, student ID card) or a official identification (driver's license, passport, insurance card, etc.) to get refund.
If a refund is to be made to a procurator, it is necessary to submit procuration with, [1]Name of mandator [2]Name of procurator [3]Description of procuration (in arbitrary format), and present an identification with picture of surrogate.
Refund will not be made if the identity cannot be confirmed.
Purchasing and refund with credit cards (only for the cardholder)
It is possible to purchase commuter passes with Keio Passport Card or credit card associating with Keio Passport Card.
Refund will not be made by cash. It will be credited to the credit card account, so please bring the credit card used to purchase the commuter passes.
Keio Passport Card
Keio Passport Card
[VISA]
Keio Passport Card
[MASTER]
Keio Passport Card
[DC]
When the Commuter Passes are Lost
Magnet tape commuter passes
Please report the loss to nearest station. We will check to see if the lost commuter pass is found or not. If it is found, it will be kept at the station where it was found.
Please be aware that re-issue is not possible, and it need to be purchased again.
PASMO commuter passes
Please report the loss to nearest station. We will check to see if the lost commuter pass is found or not. If it is found, it will be kept at the station where it was found.
If it cannot be found, please "request for re-issue" at the nearby PASMO agency or Suica agency. (It is necessary to fill in the required form, and present official identification that can confirm the identity)
Once the request is submitted, you will receive "receipt of application." Go to the PASMO agency from next day to within 14 days, and pay re-issuance fee 500 Yen + deposit 500 Yen = 1,000 Yen, and the card will be re-issued. Please be aware that the re-issuance of commuter passes can be done only by the issuer of that commuter pass.
