KEIO

Tickets (Tickets, PASMO)

Tickets (Tickets, PASMO)

A ticket or IC card is required when riding the train.

Fares applied for normal passenger routes
(IC card fares, ticket fares)

Fare can be paid with either of two types of tickets.

IC card fares

These fares are applied when an IC card is used from a boarding station to a destination. They are calculated in units of 1 yen.

Ticket fares

These fares are applied when a ticket is purchased for boarding a train. They are calculated in units of 10 yen.

* When you make fare adjustment after boarding a train with any passenger ticket other than an IC card (such as a single-trip ticket, multiple-trip ticket, or magnetic commuter pass), the fare will be calculated in units of 10 yen (even when you make the adjustment with the amount remaining in a charged IC card).

* The fare is calculated in units of 10 yen even if the ticket was purchased with an IC card.

How to Purchase

Age Categories for Passenger Fares

Age Category Fare
0 to under 1 year old Infant Free
1 and over to under 6 years old Toddler Free
(Up to 2 toddlers per 1 adult or child.
From third toddler, of if toddler rides by himself, child fare will be charged)
6 and over to under 12 years old

*Toddler fare is charged before entering elementary school

Child Half of adult fare
(Child’s fare is half of the adult fare with figures rounded up to the nearest 10-yen interval or rounded down to the nearest integer if an IC card is used)
12 years old and over*

*Child fare will be charged for elementary school student

Adult Adult fare

Validity of the Ticket

Normal ticket

Valid only for the date of purchase (return trip ticket is valid for 2 days from date of purchase)

Multiple-trip tickets

Valid for 3 months after the date of purchase

Changing of the Ticket (Before Use)

Normal Ticket

Ask the station staff beforehand for a change, get a refund of the ticket (free of charge), and purchase the required ticket.

Changing of the Ticket (After Using)

Normal Ticket

Compare the fare for the actual route with the fare on the ticket, and balance due will be paid.
Refund for the excess will not be made.

Multiple-Trip Tickets

If you ride the route outside of the route noted on the ticket, normal fare for that route will be paid.

Commuter Passes

If you ride the route outside of the route noted on the ticket, normal fare for that route will be paid.

Stopover

Stopover is not permitted for both normal ticket and multiple trip tickets. If you make a stopover, rest of the route becomes invalid.

Refund for the rest of the route will not be made.

Refund for the Ticket

Normal Ticket

The difference of amount of the ticket and fee of 130 Yen (220 Yen for connecting ticket) will be refunded if the ticket is still not used.

Multiple-Trip Tickets

The difference of amount of the book and normal passenger fare for the used tickets plus the fee of 220 Yen per book will be refunded if it is within the valid date (3 months).

Depending on the amount of tickets used, there might not be any refund left.

Commuter Passes

The difference of the amount paid for the commuter pass and the commuter pass fare for the period used (rounded up to nearest month) will be refunded. Fee of 220 Yen will be charged separately.

If you would like to change the route for the commuter pass, please purchase the commuter pass for the new route first. Old pass will be refunded after that. (Handling of the PASMO commuter pass is little different, so please ask the station staff)

*If it is within 7 days of valid start date, it will be calculated using the normal passenger round trip fares, and the difference of the amount of pass and fares for the dates past plus fee will be refunded.

When the Ticket is Lost/Spoiled

When it is Lost

If you lose the ticket after you got on the train, normal passenger fare for the full route will be charged. Please ask for a receipt as proof of your payment of the replacement ticket at the station you disembarked.

*If you find the lost ticket, request for refund along with the receipt for the replacement ticket. Amount with fee of 130 Yen (220 Yen for connecting ticket) deducted will be refunded. This is valid only for 1 year after the date normal passenger fare is paid again. (This will not be done for the multiple-trip tickets and commuter passes.)

When it is Spoiled

Please be aware that the ticket will become invalid if the printed matters on the ticket is spoiled or damaged.

Please consult with the staff of the issuing station if the ticket is spoiled or damaged. Please take good care of the tickets, because it may not be reissued.

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